Privacy Policy
Your privacy matters to us. This policy explains how Celtic Balm collects, uses, and protects your personal data.
📍 Who We Are
Celtic Balm is an Irish skincare brand focused on simple, natural products made from trusted ingredients.
Email: support@celticbalm.ie
📊 What Data We Collect
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely)
- Website usage data
⚙️ How We Use Your Data
- Process and deliver your orders
- Communicate with you
- Respond to enquiries
- Improve your experience
- Send marketing emails (with consent)
⚖️ Legal Basis (GDPR)
- Contractual necessity
- Legitimate interests
- Consent
🔐 How We Protect Your Data
Your data is stored securely and handled only by authorised services. We use trusted providers for payments and hosting.
🤝 Sharing Your Data
We only share data when necessary with payment processors, delivery services, and website tools. We never sell your data.
🍪 Cookies
We use cookies to improve your experience and understand how our site is used. You can manage cookies in your browser settings.
🛡️ Your GDPR Rights
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Withdraw consent
- Request a copy of your data
Contact us at support@celticbalm.ie to exercise your rights.
⏳ Data Retention
We retain personal data only as long as necessary to fulfil orders and meet legal obligations.
🔗 Third-Party Services
We use third-party providers such as payment gateways and analytics tools. These services process data under their own policies.
🌍 International Transfers
Some data may be processed outside the EEA. Safeguards are in place to protect your information.
🔄 Updates
This policy may be updated from time to time. Any changes will be posted here.
📩 Contact
If you have any questions, contact us at support@celticbalm.ie